Shipping & returns

Shipping:

1. All prices exclude shipping.

2. Bijou Gio Design does not process orders on Sundays, national holidays and during closing time for the holidays.

3. Shipment of the ordered products is in principle as soon as possible, if in stock.

4. The delivery of products in stock for the Netherlands and Europe between three and ten working days, depending on the destination country.

5. For countries outside of the European Union, the delivery of products in stock between five and fifteen days. Import duties are borne by the buyer.

6. The dispatch of the ordered products are registered with us Insured insured through track and trace the buyer with a signature.

7. You will receive an email once the products are shipped.

 
Returns:

If the purchased product does not meet your expectations buyer requirements, may return it under the following conditions:

1. Return within fourteen days after the buyer receives the product.
The postmark is decisive for the return of the product.

2. The returns need within seven days in advance by e-mail
be notified.

3. Special and differential customized products on behalf of the purchaser can not be returned.

4. Returned products will only be accepted in undamaged condition, unworn and if possible in the original packaging with the corresponding bubble wrap, along with the invoice.

5. Any damages to returned items will be charged to the buyer.

6. All returns need to be returned postage prepaid. With insufficient postage on the return this to the buyer will be charged.

7. The return is always the responsibility of the buyer until we have achieved.

8. No refund given on shipping costs.

9. Shipping costs are: registered mail, including insurance, signature on receipt and, if necessary. necessary customs and export documentation.

10. The shipping costs will be deducted from the order amount.

11. The refund of the full amount, minus shipping, the buyer receives within fourteen days after our confirmation of receipt by email.

Return Address:
Bijou Gio Design
Attn Returns
Cole Portertstraat 216
3069 ZD ROTTERDAM
NETHERLANDS